Indiana Health Group at 703 Pro-Med Lane in Carmel, Indiana

Customer Reviews about Indiana Health Group

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  If you need psychiatric care, I don't recommend IHG. Your needs will not be met even when they are dire. I ended up leaving this year (2017) because I only got 15 minute appointments from the business office, and when I requested more time, it was denied, even when I had to make an emergency appointment. This surprised me because as a previous patient in 2013-2014, I always got an hour with my doctor. There has clearly been some management shuffling around since then, and to my detriment. Bottom line: business office needs a serious overhaul, and not the care providers. There is only so much I can accomplish with psychiatric services in 15 minutes. I loved my doctor very much, and thought he was great in the year that I was a patient. I really would have liked to keep seeing him. But scheduling made it impossible for me.
  March 19, 2017

  by Kemmie Mitzell
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  I have been going to IHG since the late 1980's. I have never encountered the problems that I see on the reviews. Having worked in the mental health field for quite awhile, I do realize just how short staffed the entire mental health field has become. You can't blame IHG for this because they do their best to meet the needs of those seeking mental health support. Dr. Chris Bojrab is one of the best psychiatrists we have in Central Indiana and beyond. IHG offers so many services that many outpatient facilities do not offer. You can find a full continuum of services at their facility. If you don't understand how the office works, why meds can't be refilled, or why it takes longer to get into a doctor or therapist, don't hesitate to ask. I have always found their front office staff to be very helpful and answer any questions I may have. Be patient, there are fewer and fewer mental health care facilities available today.
  December 28, 2016

  by Joni Irwin

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